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What are the challenges posed by pilot shortages in emerging markets and how can the industry address this?
Business jet user

For years, industry experts have predicted an imminent pilot shortage in commercial and private business aviation. But in emerging markets, a lack of qualified and experienced business jet pilots, along with maintenance engineers and mechanics, was a reality even before our most recent economic downturn.

Most of the demand for experienced business aircraft pilots is coming from these markets, spurring a growing need for experienced pilots. While emerging countries do tend to have locally qualified commercial pilots, the same cannot be said of business jet pilots.

Consequently, demand is soaring for highly experienced expatriate pilots with an awareness and sensitivity to different cultures. But finding such pilots is far from easy. Significant cultural, financial and regulatory issues in emerging markets can pose daunting challenges for candidates and can often create delays.

A significant issue is workforce instability, created by the cyclical coming and leaving of expatriate pilots. It is not unheard of for an operator to hire individual expat pilots and pay for their training, only to lose them shortly thereafter. In most of these cases there is no transfer of knowledge from the expatriate pilot to the local pilots in the organisation.

Commercial airlines have not proven to be a good source of candidates. The characteristics of a commercial pilot differ dramatically. A business aviation pilot needs to be very flexible, especially with scheduling, and accustomed to handling a broader scope of work. Responsibilities can often include direct interaction with the aircraft owner, fuel and other payments, FBO coordination, catering, baggage handling and more.

Emerging countries sometimes exacerbate the shortage of pilots by making it difficult for experienced pilots to afford the training necessary to keep current and qualified. Similarly, certain civil aviation authorities make it very challenging for expats to obtain validations because they are trying to improve employment for local pilots. Ironically, they recognise the need for expat pilots, but implement regulations that make their presence unlikely. Special visas and validations, invitation letters, and security clearances are just some of the obstacles candidates must overcome. It is not uncommon for the process to take three to five months.

Africa has very niche areas with high demand for pilots, high turnover and almost no local workforce. The political and social tensions in some of these demanding areas pose additional challenges for operators trying to recruit experienced crews with the required cultural sensitivity. Pilots willing to take a job flying in or out of these countries can be few and far between.

The Middle East is seeing continued growth and the market is maturing. Many expatriate pilots have moved to the region, resulting in a steady environment.

Knowledge Transfer

Training facilities are increasing and are doing well at providing the industry with qualified type-rated pilots. However, there is still work to be done to provide owners, operators and insurance companies with the proficient and experienced crews need.

Emerging markets, both historically and currently, continue to rely predominantly on expatriate pilots as a solution to the shortage. However, experience has shown us that the training of local pilots is the only long-term, sustainable solution.

Large crew support providers are best suited to deliver this solution, providing knowledge transfer and proficiency training through the placement of experienced contract or permanent crews. The very nature of emerging markets — their cultural, political and regulatory distinctions — calls for formal, structured crew support companies who go beyond simply sourcing candidates.

In addition, they must offer a comprehensive range of crew solutions, from full security and background checks to international crew visas and licence validations. Providers must look after crew management, dispatching, scheduling, payroll, insurance coverage and more, all while providing cost-effective service and ensuring crew resources are utilised to their full potential.

Crew providers with aircraft management experience and an understanding of safety management systems (SMS) and a robust inventory of qualified pilots and engineers, are equipped to find the proper match for a client. They can draw upon significant expertise to provide appropriate business aviation induction, systematic proficiency training and knowledge transfer. They can also deal more readily with unforeseen incidents that require a quick backup solution to be activated.

These types of crew service providers, combined with traditional training centres (ground schools or simulators), will be instrumental in assisting emerging markets such as China and India to overcome the challenges posed by pilot shortages.

“New rules on flight crew licensing are being discussed by the European Commission. What impact will these changes have on business aviation operators and is there still time to make changes?”
Walter Clover, Operator

The rules on flight crew licensing (FCL) are part of a raft of changes to flight standards that are being developed by the European Aviation Safety Agency (EASA). The new FCL rules were open to public consultation from June 2008 to February 2009. During this period, the Agency received 8,107 comments from more than 800 respondents in national aviation authorities, professional organisations and private companies. EASA is now working with European Union member states and the European Commission to finalise the new FCL standards.

The final rules are due to come into force in April 2012. However, there will be a three-year transition period for some parts of the rules to enable member countries to incorporate

the new requirements into their national legislation.

One of the major concerns for business aviation operators relates to the licensing of pilots. The initial draft of the new standard required all general aviation pilots flying in the EU to hold an EU licence. While many business aviation charter operators would be unaffected as their pilots hold commercial licences, the concern was that owner-operators may be affected.

The reality is that for some types of aircraft there are not enough simulators in Europe to train pilots. It is therefore necessary that they travel to the US for training and to receive their rating.

An additional concern was that other countries may implement reciprocal requirements. For example, a pilot flying in the United States would need an FAA-recognised licence.

Following extensive lobbying by the European Business Aviation Association (EBAA) and third-party companies such as Flight Safety International, pilots will be given an additional two years to obtain the EU-EASA licence.

In practice, EASA will use the additional two years is to conclude bilateral agreements with other licensing bodies such as the Federal Aviation Agency (FAA) in the US. Options to be explored include common procedures or mutual recognition of qualifications.

EASA is likely to focus on bilateral agreements with major countries first. This may mean that pilots licensed in other countries may still need to obtain a European qualification if an agreement is not in place within the two year transition period.

Pedro Vicente Azua

Pedro Vicente Azua is the Chief Operating Officer (COO) of the European Business Aviation Association. He is responsible for regulatory and government affairs, policy and strategy development.

“How hard is it to obtain financing for used business aircraft in the current economic climate?”
Margaret Altman

There’s a dichotomy in the business jet industry today. After the catastrophic credit crisis in 2009, which temporarily froze much of the capital used to buy preowned business aircraft, lenders are back in the game and ready to lend (or so they say). Pre-owned aircraft brokers, by contrast, complain that banks still won’t approve loans for their clients. So who’s right?

The short answer is both. 

Down Payment Required

There has been a sea change in the way lenders evaluate a potential buyer today. In the past, loans were asset based, so lenders approved finance knowing they could repossess the asset (in this case, an airplane) in the event of a default. Since business jets tended to hold their values very well, this opened up airplane ownership to buyers who might not otherwise qualify based on their net worth alone.

Today, that’s all changed. Residual business jet values dropped precipitously during the downturn and lenders found that repossessed airplanes were often worth far less than their original loan amounts. As a result, today’s lenders are not looking so much at the asset for their protection as at the borrower’s balance sheet. If that doesn’t meet the lender’s minimum standards then the loan will be denied.

Gone too are the days when a buyer could put down zero deposit and borrow more than the aircraft’s price, say, 115%. That extra money could be spent on improving the aircraft’s appearance or equipment. In contrast, borrowers today are required to make down payments of 10 to 20%.

Lender Checklists

Following the financial scare, lenders have also become more conservative than ever about the type of equipment they are willing to finance. Most will not approve a loan for a plane that is more than 20 years old. For some lenders, even 10 years is the cut-off point.

Following in this new ultra-conservative vein, lenders follow loan qualifications strictly by the book. If a borrower fails to meet just one item on the checklist, their application is denied! For example, answer any of the following questions with a “no” and the client’s luck in sealing a deal with their broker will come to an abrupt end:

  • Did the bank deem the client’s personal or business balance sheet to be adequate?
  • Could the client afford, for example, a cash down-payment of 20% on the purchase price? 
  • Did the client meet all the other requirements on the lender’s preapproval checklist?
    (These criteria can be very comprehensive.) 
  • Was the airplane of late model vintage, or something like a 1968 Hansa Jet that only Austin Powers would fly?

As a result of the tighter lending situation, we’ve had brokers tell us that upwards of 70% of their sales this year have been all-cash, compared to just a fraction in the past. A troubling aspect is that the new aircraft market won’t move again in earnest until the glut of good, quality, used inventory sells first. But with lending more restrictive now, the road to recovery feels like it’s paved with quicksand.

So... is there money out there to lend for used aircraft? That depends upon the buyer’s profile. Yes, there is money to lend – but only to the best creditrisk operators seeking better-quality airplanes.

By Brian Foley

About Brian Foley Associates (BRiFO)

Brian Foley Associates are recognised advisors to the general aviation industry. Primary areas of expertise include industry analysis and forecasting, market research, strategic planning, new product evaluation and transaction support. BRiFO was formed in 2006 by industry veteran Brian Foley, a former executive at a major business jet manufacturer for over 20 years.
For more information visit www.brifo.com.

Can I fly my foreign-registered aircraft between two or more points within Russia?
Sergei Varshik

Domestic and foreign operators of business jets flown to Russia are increasingly seeking clarification about whether they may fly their foreign-registered aircraft between points inside Russia. The practice of flying into a country, collecting passengers and then flying onto another destination within that country is known as cabotage. In Russia, along with many other countries in the world, cabotage is generally not permitted.

According to some people you speak to in Russia, if you really want to do it, you may  if you are willing to assume the risks. The risks that may be involved are generally not talked about but they are substantial.

Bizav in Russia: Some Facts

So how big is the Russian business aviation market? During 2009, there were around 1,300 business jet movements each month at Vnukovo Airport in Moscow. This represents around 68% of all business flights to and from the capital.

There are two groups of foreign-registered business jets that regularly fly to Moscow. The first group includes around 400 corporate jets that are owned directly or indirectly by Russian corporations and individuals. Of these, approximately 20 are registered in Russia.

The second group of aircraft are foreign-registered business jets that re operated by multinational businesses, charter companies and fractional programs. These aircraft are generally not flown within Russia so cabotage is not an issue for them.

Short-term Options

There are a number of ways to fly to multiple destinations with Russia that do not constitute a risk. The simplest of these involves flying a foreign-registered aircraft into Russia with a group of passengers onboard. It is perfectly legal for the aircraft to fly into Moscow, then onto St Petersburg, and then back to the aircraft’s home country as long as no additional passengers are collected along the way. The flight from Moscow to St Petersburg is regarded as part of the aircraft’s roundtrip to and from its home country.

Non-commercial flights that are conducted in the interests of the aircraft’s owner are also legal as long as a one-time permit is obtained. However, ownership of the aircraft can become public knowledge. This option should only be used if the aircraft owner does not mind that information being disclosed.

Legislative Option

The Russian Ministry of Transportation is considering a draft decree that will allow foreign-registered business jets to be used for charter flights within Russia. At a February 2010 conference, two officials from the Ministry announced that it is high priority within the Russian government to create the right tax and customs laws so that many of the foreign-registered, Russian-owned aircraft will be brought back into the country. The Russian government sees this as an important way to create employment and investment in the aviation sector. Until this legislation is passed, there are significant legal risks if a foreign-registered aircraft is utilised for charter service within Russia, even if it has been cleared by Customs.

Long-term Options

For those who wish to place a foreign-registered aircraft in Russia and operate it there on a long-term basis, there are some options available. For example, a foreign-registered aircraft may be leased to a Russian charter company. That Russian charter company should be a certified operator of commercial aircraft if the aircraft is going to be used in charter flights. If the aircraft is not going to be used in charter flights in Russia, it may be placed on the certificate of a Russian certified aviation enterprises in general aviation. However, the aircraft may be subject to customs duties of 20% and VAT payments of 18%.

Aircraft weighing up to 20,000 kilograms are exempt from the 20% customs duty. A Gulfstream G450 is within this limit, however, a GV or G550 will exceed this limit. The VAT must still be paid, although these payments can be made on a monthly basis over 36 months.

New Structures

We have also been examining a proposed structure under which a foreign-registered aircraft may be customs cleared in Russia and operated by a foreign charter company. The structure is essentially a lease of the aircraft from its owner to a Russian limited liability company (known as an OOO in Russia). In this situation, the OOO would lease the aircraft back to a US-based Part 135 charter company. The aircraft could be flown to Russia and Russian customs would have no objection to the aircraft being flown within the country since it has cleared customs. VAT would still be payable.

Until the government decree mentioned above is passed, domestic flights would still formally be prohibited as cabotage flights. However, flight permits authorising such flights are regularly obtained here in Russia, each time as an exception from the general prohibition. If and when the pending government decree is approved, then it should be possible to plan to obtain such one time permits on a regular basis, entirely legally.

There are other ways to bring an aircraft into Russia and fly it domestically. For example, you could create or acquire your own Russian aviation enterprise. You can also try to place the aircraft on the certificate of an existing commercial operator. However, these options may involve considerable expense. Whatever option you chose, make sure you obtain the advice of a reputable law firm that specialises in the aviation industry.

About Capital Legal Services

Capital Legal Services is a full service law firm with offices in Moscow and St Petersburg. The company maintains close relations with aircraft brokers, management companies and legal co-counsel on aviation law matters in Europe and the United States. Derek Bloom has personally overseen around 30 transactions involving the purchase and sale of corporate aircraft and practiced aviation law full time in Washington, DC for one of the leading corporate aviation law firms in the US.

What is a typical management fee for managing a Beechcraft Premier 1A on an European AOC?
Stanley, MD Germany

“The commercial management fee for a Beechcraft Premier 1A is around EUR 10.000 per month, subject to monthly flight hours and charter availability. This rate incorporates flight planning.”

Thomas Reiner, Tyrolean Jet Services

I am thinking of selling my Gulfstream IV. How can I determine its true resale value?
George Dubroux, Entrepreneur

As soon as an aircraft enters service, the asset begins to depreciate. Traditionally a safe guideline for market depreciation has been 3 to 4% per year. However, the current market for used aircraft can hardly be considered traditional. In addition to economic considerations, major maintenance, avionics upgrades, modernisation, engine programmes, total flying time and the number of cycles will all impact the baseline value of your asset. With proper planning and the right intelligence, resale value can be calculated in fairly short order.

A new Gulfstream IV (GIV) cost $21 M (€14.4 M) in 1990. Standard features include 13 passenger capacity, aft galley, forward and aft lavatories and an SPZ 8000 Flight Control System with dual FMS and Laseref. The standard engine warranty was five years or 2,500 hours, completion warranty one year, non-structural components (including avionics) five years. At some point, after the basic warranties have expired, assuming an annual usage of 500 hours, the aircraft will incur major capital expenditures for engine inspections (at 4,000 hours or 10 years), airframe check (72 month intervals), gear overhaul (5,000 cycles), avionics upgrades due to regulation and modernisation requirements, and interior refurbishment among other items.

Fleet Comparison Vital

As an aircraft ages you must compare it to the rest of the fleet. How many hours has it flown relative to the fleet, is it enrolled in an engine programme, what is the interior configuration, and have the avionics been updated recently? As of September 2009 the average total time of the GIV fleet was 8,600 hours, 20% were enrolled in an engine programme, 73% were configured with an aft galley, 71% were equipped with Satcom, while 8% had a Head Up Display. Drawing the fleet comparison model gives you a fairly good idea of how your aircraft compares. Excessively high time, a lack of major optional avionics, or an upcoming major maintenance event can all impact baseline value and ultimately resale pricing.

Armed with fleet intelligence you can then compare your aircraft to those currently available on the market. Don’t just compare it with other GIVs, but include competing makes and models. If you can purchase a Challenger 604 or Gulfstream IV SP for $12 M (€8.2 M), why would you pay near that for an older GIV?

The percentage of the fleet that is for sale will also affect value. As a rule of thumb, the baseline value assumes that around 10% of the available fleet is for sale. If it is less than this, the baseline value can be adjusted up – if its higher it needs to be adjusted down. There were 36 GIV aircraft, 16.8% of the fleet, on the market as of 10 September. Therefore the baseline value should be adjusted down around 7% to compensate.

Long-Term Planning

Any prospective seller should ask themselves why their aircraft would sell before the 36 currently available. Current average time on the market for the GIV is 214 days, although 16 have been available for over a year. Recent major maintenance or refurbishment may give you an edge, but your pricing must be attractive, especially when compared to recent sales of GIV and competing models. In the case of the GIV, asking prices range from $7.9 to 12.9 M (€5.4 to 8.9 M) but twenty-one are listed without a firm price (Make Offer). There have been two sales in the past six months, both in the $9 M (€6.2 M) range (+/- 2%).

There are many factors that need to be considered before you price your aircraft. If possible, put a long-term strategic plan in place to track and monitor present value, fleet statistics and market activity on an on-going basis. Before you make major capital investments in your aircraft, first establish what impact it will have on the value of the asset, not only today but also longer term.

Never place an aircraft on the market at Make Offer and never price it near or above the cost of a new model. Doing either of these two things will cost you more in the long run.

Dennis Rousseau, Founder and President of AircraftPost Inc.

How difficult is it to get financing right now? Is the corporate aircraft financing market dead?
Henry Burrel, Managing Director

Looking back over the past four to five years there have been a number of new entrants into the aircraft financing market. This has resulted in lower margins and increased risk as the market relaxed its structures, raised loan-to-value limits and stretched terms. However, this was ultimately unsustainable and a number of these financiers have since found themselves with significant balance sheet issues and a severe lack of capital. This has resulted in a knock-on effect on the availability of funding.

A number of aircraft financiers have found that they are unable to write new business due to capital constraints. In some extreme cases funders have had to close down their aircraft finance business altogether. Despite this, there are still a small number of active financiers that are open for business in this area.

While cash may be king for corporations and individuals, capital is king for lenders and they are ensuring they use any available capital wisely. As such, many financiers will now only do business with their existing corporate and private clients, enforcing even more prudent parameters around funding.

While financing is not as readily available as it once was, there are still a number of financiers that have available capital to help you with the purchase of your aircraft. The key to obtaining finance in the current climate is to ensure you make your purchase as attractive as possible to your potential financier. Each funder will focus on different requirements, such as asset type, minimum and maximum transaction size, and term of loan among others, but there should be finance available for most sensible transactions.

Tips to Obtain Finance

While the majority of financiers are using their available capital to support existing relationships, it is important to look at broadening your relationship with a funder. You will improve your chances of securing finance if you can provide them with more than a one-off transaction.

Due to the current economic downturn, financiers are risk averse. Where possible, it is important to ensure you provide the opportunity for an attractive, sensible funding structure. This will include a number of factors such as:

  • Shorter financing terms
  • Lower loan-to-value (a maximum of 80% is reasonable)
  • Avoiding pre-delivery payments so the lender does not have to finance a partially completed asset.

You will also help your chances if you plan to register your aircraft in a favoured jurisdiction such as Europe, the USA or the Middle East.

Purchasing a more recent model aircraft (2000 and newer) from a Tier 1 original equipment manufacturer (OEM) will also help. These OEMs are preferred by financiers because they produce a strong core range of aircraft that continue to trade more strongly than their smaller counterparts.

Still Open for Business

Although financing is not as readily available as it once was, there are 
still financiers open for business. 
The easiest way to obtain finance is to make your purchase as attractive to your lender as possible by following the tips above. There has been a shift in the market and this is being felt by everyone, however, the aircraft financing market is certainly not dead.

We are considering buying a second-hand business jet for our fleet. Are there different insurance requirements for second-hand aircraft compared to new?
Charter Operator, Germany

If I had to answer in one word, I would say “no”. But there are many aspects to consider when insuring a second-hand business jet so the answer cannot be that straightforward. While there is no difference between the liability insurance for a new or second-hand jet, hull and other insurances may be affected during the lifetime of your insurance contract, and if a claim occurs.

Insurers will be sensitive to the history of your aircraft, especially if it has been previously damaged, or if the previous operator was notorious on the insurance market. An insurer will usually consider that an aircraft that has been previously damaged has suffered a “loss of value”. This can be important if you need to make a claim.

Insured or Agreed Value

When you take out insurance on the hull of your aircraft, you will need to choose between an insured value and an agreed value. If your jet is covered with an agreed value and there is a dispute over the amount of a claim, the insurer will need to prove that the amount paid out is justified. If you chose an insured value, you will need to prove the aircraft was worth that amount.

Insurers do not request any documentation when insuring a new aircraft on an agreed value basis as the value requested should reasonably correspond to the market value. However, they might request a survey when insuring a second-hand jet on agreed value.

The value itself is important. Do not under-insure your aircraft! You will save very little on the total cost of your insurance, but you will put your asset at risk. The insured (or agreed) value should correspond to the amount you would need if you had to buy the same type of aircraft.

Wear and Tear

If you do need to make a claim, remember that your insurer will deduct the cost of depreciation from the value of your aircraft’s body and equipment if they are not new. Known as wear and tear, depreciation reflects the natural and gradual deterioration of your aircraft resulting from use and age. You should not expect to be reimbursed in full for an engine that is halfway through its life.

The key to insuring anything is to provide your broker with as much detail as possible. With this information they can ensure your aircraft is covered in order to preserve your assets if a claim occurs.

Christophe Paulin, Verspieren Aviation

Does FC have any information regarding issues such as insurance & company registration to assist the increasing number of freelance pilots from all over the world who are being hired by operators in Europe?
Robin Kloeg, Pilot, Malaysia

The free movement of workers, including pilots, is a fundamental right of citizens of countries that belong to the European Economic Area (EEA). If you want to work in a country that is outside the EEA you may need to obtain a temporary work permit.
According to Eurostat this is becoming increasingly common, with an average of 2.3% of workers in any EU country coming from another member of the block. One international operator we know of is based in mainland Europe, mainly uses UK-based freelance pilots, and pays them in UK pounds.
For more information visit the EURES website which has been established to facilitate the movement of workers between EEA states.

Establishing a Company

Normally a legal resident of an EU-state can establish a company without too much difficulty. In some countries this involves a trip to your local Chamber of Commerce, in others this is done through a government department or agency. Remember to take along copies of your qualifications in case needed.
If you are thinking of becoming a freelancer, it is advised to familiarize yourself with the necessary tax and social security obligations. A good accountant, ideally specialized in the industry, can also help you to work out which type of company structure best meets your needs. Ask other pilots in your area for recommendations and to avoid potential conflicts of interest try not to use the same person or firm used by the operator you will work for.

Insurance Required

Some companies require third-party liability cover of between €1.3 and €2 M ($2 and $3 M). Many operators waive this requirement because it can be difficult to find insurers that will provide cover. This is largely because insurers want to link the cover to aviation activity. In fact, the operator asks for this cover to protect them against legal action by the contactor and is intended to cover only non-duty related events.
During the contract negotiation phase check with the operator if they have any specific insurance requirements. Obtain quotes for this insurance before you sign! Most contract pilots fall under the operator’s general liability cover which indemnifies them for all activity whilst engaged on business for the operator.

Further Information

Contact the European Cockpit Association (ECA) which represents flight crew in Europe. Their website also has an excellent list of links to other national pilot associations.

What makes an Executive / Business Flights airline? And what are the strengths & opportunities of such an airline?
Flight Operations Services Manager, Kuwait

An executive-only or all-business-class airline typically combines some of the best features of private jets and scheduled services. Flights normally operate on a fixed schedule. However, they depart from dedicated terminals with their own security and customs facilities. This reduces waiting time for passengers and means they can arrive at the airport just 30 minutes before a flight.
During the flight passengers have more space in the cabin and normally better food and wine than you would find on scheduled services. Seats are more spacious than those on regular services and often convert to flat beds so that you can sleep during night-time flights.
The price of a ticket can be lower than using business class on a scheduled service. With the increase in fuel prices there is some scepticism in the market as to whether the model can survive. In the United Kingdom three operators adopted the all-business class model. Of the three, all have now closed their operations. MAXjet went out of business at the end of December 2007, while EOS and SilverJet both ceased operations in May 2008.
L'Avion, which opened an all-business class route between Paris and New York in January 2007, is still operating and has recently been taken over by Open Skies. Open Skies was established by British Airways in June 2008 and features a mix of economy and business class seats in a spacious configuration. Open Skies also flies Paris - New York but plans to add another route from Brussels to New York later in 2008.
The main limitation to all-business class services has been that there are relatively few flights and they only connect between two centres. The combined L'Avion/Open Skies will offer three flights a day which may offer executive travellers some much-needed flexibility.
Lufthansa have recently announced a further variation in the market with the launch of Lufthansa Private Jet (LPJ). This service combines the flexibility of a private jet with the network of a major scheduled carrier. Users of the LPJ service can be flown from a local airport to connect with a scheduled service at one of the airline's major hubs. If the client wants to fly between two points that are not linked by scheduled flights, the LPJ service can be used. At the moment LPJ is restricted to flights in Europe.
Dan Smith, Managing Editor, FlyCorporate

Located in Norway, our company has bought three Embraer Phenom for delivery from June 2010. We are currently in the research-process of buying a bigger business-jet on behalf of a client in our area. We are, among several, considering the Legacy 600. Do you have a customer or pilot report on that aircraft?
Operator, Norway

London Executive Aviation reports, "We chose the Legacy because of the cabin size and the fact that the aircraft is derived from a proven airline platform, i.e the EMB135. Good technical and product support. Our Legacies are used partially for owners flights and when available for charters. This varies from one aircraft at 10% owners use and 90% charter, to another that it is used almost exclusively for the owner. We have based our business-plan for the operation of the Legacy on an estimate that our Legacies will fly 600 hours per year. "Concerning the Embraer Executive Care programme for maintaining the aircraft, the EEC is expensive in the first 3 years of operation, but it gives peace of mind for the operator and it enhances future aircraft value. "Our pilots are very happy with the aircraft and its handling. The many redundancy systems, allows an almost 99% despatch reliability. Its good performance also allows to operate from small runways like London City, with no significant problems."
George Galanopoulos, Managing Director, London Executive Aviation Ltd

What is a jet card?
Alain, Finance and Leasing Sr Executive, The Netherlands

There are many varieties of jet cards offered by both aircraft manufacturers and private aviation service companies. They all share similarities, however: you are essentially pre-purchasing private flight time. Generally speaking, jet cards are issued in hourly increments. Some may be for as few as 10 hours of flight time, others for 100 hours or more. Each time you fly, the hours flown are deducted from the hours of the card you have purchased. What makes jet cards so attractive for many people is that they are a cost-effective, simple way to have the benefits of private aviation -- security, privacy, comfort and ease -- in a cost effective and simple way. You simply purchase the card and fly. There is no investment capital required, no long-term contract involved, and with no asset purchased (i.e., a whole or fraction of an aircraft) no residual value risk at the end of your contract. In general, jet cards come with some type of guarantee of aircraft availability, the flexibility to choose the aircraft type you fly, and on-board catering. Pricing is generally all-inclusive and easy to understand. Handling, fuel, and crew costs are all included. (Taxes, government fees such as over-flight permits, customs costs and special catering are usually extra.)
Mike Volpe, Vice President Sales, Jet Aviation Business Jets

What's generally the difference between a jet and a turboprop in terms of performance and value for money?
Luc, CEO, Belgium

Other than the physical differences in how they operate, the primary differences between jet and turboprop engines are in the cost of operation and cost of overhaul. Very basically, a turboprop engine is essentially a jet engine that is turned backwards with the turbine section driving the propeller assembly. It is typically a smaller engine than a comparable jet engine with the propeller providing a majority of the thrust (overflow exhaust actually provides some thrust as well). A smaller, more fuel efficient turbine section equates to lower operating and overhaul costs. Aircraft flying with either type of engine have specific mission profiles. Evaluating which engine is best for an operator should take into consideration complete mission profile requirements for the entire aircraft. These considerations could be: typical flight lengths, typical runway lengths, type of runway (grass, gravel or paved), number of passengers to carry, international requirements, etc. Shorter flights tend to favor a turboprop, while longer, high altitude flights favor jet engines as this where they are most efficient. Short, rough airfields also favor a turboprop aircraft as they can operate in this environment whereas jet aircraft in most cases cannot.
Mike Turner, Hawker Beechcraft Corporation, USA

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